Live Intelligence

Accounts, reviews, and images from an email or phone number.

Raven checks supported online services at search time and returns what is publicly there, each result with its source and date. Reviewed places land on the map, and any returned image can go into Find Region and Find Street.

Raven's Lookup card with the Email tab selected. The email address in the field is masked, and the pointer rests on Run lookup.
  1. 01Start with one email address. Here it is withheld.
  2. 02Run the lookup. Supported services are checked at search time, and 28 sources report back.
  3. 03Six public reviews land on the map, in Antibes, Miami, and San Francisco.
  4. 04Four images come back. One is a street photograph posted to a Trello account.
  5. 05Find Region places the photograph around Milan, with five of five results in the region.
  6. 06Find Street returns Via Santa Maria Segreta as result 2 of 10, left Unreviewed for the investigator to confirm.

Illustration. Counts, cities and results from the example below; identifying details are withheld.

The result.

One email address returned 28 sources, six public reviews, and four images. The reviews map to three cities, Antibes, Miami, and San Francisco, and each keeps its platform and date.

One of the images was a street photograph posted to a Trello account. Find Region placed it around Milan, and Find Street returned Via Santa Maria Segreta as result 2 of 10. The candidate was left Unreviewed; confirming it is the investigator’s call.

The retrieved photograph: a man seen from behind with his arms outstretched in a city street, buildings and tram wires behind him.
The photograph retrieved from the Trello account, as sent to Find Region.

What you get back.

What comes back depends on the source and on how public the account is. Some services return only an account signal. Others return a username, a profile image, a public review, or a link to a profile. All of it is publicly accessible: Live Intelligence does not log into accounts or reach private messages.

Accounts
Services where the identifier appears associated with an account, with a username where one is public.
Places
Public reviews, pinned at the place that was reviewed, with the date of each.
Images
Profile photographs and posted images. Any of them can be sent to Find Region and Find Street.
Sources
Every source is listed, and each result keeps its platform and date. An optional setting searches further sources when they are available.

From a returned image to a street.

Any returned image can go straight into Find Region and Find Street without leaving Raven. In the example, Find Region placed the retrieved photograph around Milan, and Find Street narrowed it to a street-level candidate.

Raven Find Region result for the retrieved photograph: five of five results in Milano, Milan, Italy, 100% similarity, approximate location within a 15-mile radius, and a ring around Milan on the map
The retrieved photograph in Find Region, in Raven: five of five results around Milan, within about 15 miles.

Reading a result.

A registration signal, a public profile, a review, and a photograph are different kinds of evidence. Live Intelligence keeps them apart so each can be weighed on its own terms.

Account association
The identifier appears linked to an account on that service. It is not verified identity or ownership.
Review location
The place being reviewed, on the date shown. It is not where the author is now.
Image location
Where Find Region or Find Street estimates a scene was captured. Who was there, and when, takes further work.
Retrieval time
When the check ran. The underlying activity may be old; each result shows its own date.

Corroborate before acting. A missing result does not prove an account does not exist, and reassigned phone numbers, shared accounts, and old images all affect interpretation. Treat a lead from Live Intelligence the way you would any other.

Knowing that an identifier is associated with a particular service can tell an investigator which provider may hold relevant records, which account to name, and whether preservation is worth requesting. Live Intelligence does not obtain nonpublic records on anyone's behalf, and an account match alone does not establish probable cause. It gives the investigator and prosecutor better information for deciding what to pursue, preserve, and request under the process that applies in their jurisdiction.

Common questions.

What is Live Intelligence?

Live Intelligence is Raven's account lookup. It checks an email address or phone number against supported online services at the time of the search and returns publicly available results: associated accounts, usernames, reviews, and images, each with its source and date.

Which identifiers can I look up?

An email address or a phone number. A place lookup is also available from the same form. Coverage depends on which services support each identifier type.

Does a result mean the person owns the account?

No. A result means the identifier appears associated with an account on that service. Verifying who controls the account, and whether it is relevant to the case, is investigative work that the result informs but does not replace.

Does "live" mean it shows where someone is right now?

No. "Live" means the check runs when you submit the search. Reviews and photographs may be months or years old, and a mapped review marks the place that was reviewed, not the author's location. Each result shows its own date.

Does Raven access private accounts or messages?

No. Live Intelligence retrieves publicly accessible information only. It does not log into accounts and does not return private messages or restricted posts.

What can I do with the results?

Mapped places can be examined alongside the rest of the case, and any returned image can be sent into Find Region and Find Street to estimate where the scene was photographed, all without leaving Raven.

See the full workflow, from an email address to a street-level comparison, in OSINT Tools for Law Enforcement: Why Live Intelligence Matters. New to the discipline? Our guide to image geolocation explains what Raven does with a photograph once you have one.

See Live Intelligence in Raven.

Book a walkthrough with your team. Raven is available to verified agencies and investigative teams.